Managed VoIP evaluation for medical practices should stay practical. The most useful providers typically combine reliable call handling, clear routing controls, support for remote staff, and enough administrative visibility to help front-desk teams adjust workflows without waiting on a long support cycle.
For healthcare teams, it is also worth checking whether the provider mentions healthcare experience, compliance-minded support, business continuity options, and features such as call routing, voicemail delivery, analytics, texting, and multi-location management. The list below is organized from the uploaded source data and keeps each vendor in source order.
Provider comparison
| Provider | Management | Specific Healthcare Specialty | Phone | Features |
|---|
| NVITS | Fully Managed | ✓ | +17752105168 | See provider details |
| PacStates | Fully Managed | ✓ | +17758282020 | Hosted PBX, Extension Management, Call Recording, Analytics, +11 more |
| Cognito Solutions | Partially Managed | ✓ | +17758233333 | hosted PBX, auto-attendant, voicemail to email, mobile apps, +4 more |
| Ooma, Inc. | Partially Managed | ✓ | +1-877-353-5185 | Hosted PBX, Extension Management, Call Recording, Call Analytics, +12 more |
| DTS | Fully Managed | | +17755523611 | Hosted PBX, 24/7 monitoring, Call forwarding, Mobile app, +4 more |
| FCC Communications (Star2star-VoIP) | Partially Managed | | +17756263454 | Hosted PBX, VoIP telephone system, Structured Cabling, Wi-Fi, +2 more |
Provider details
NVITS
| Detail | Value |
|---|
| Website | nvits.com |
| Management level | Fully Managed |
| Specific Healthcare Specialty | ✓ |
| Phone | +17752105168 |
| Address | 450 Sinclair St, Reno, Nevada 89523, USA |
| Customers | Dogma Solutions, GPS Wealth Advisors, Dentistry for Children Reno, Caffaratti & Garcia Law Firm, Halcyon Publishing, Prime Lending, Logic Commercial Real Estate, Dogma Consulting |
PacStates
| Detail | Value |
|---|
| Website | pacstatesnv.com |
| Management level | Fully Managed |
| Specific Healthcare Specialty | ✓ |
| Phone | +17758282020 |
| Address | 240 S Rock Blvd #117, Reno, Nevada 89502, United States |
| Key features | Hosted PBX, Extension Management, Call Recording, Analytics, SMS, MMS, Cloud VoIP, On-Premise Phone Systems, Hybrid Phone Systems, Contact Center, Call Routing, Automatic Queuing, Real-time Analytics, Video Conferencing Integration, Virtual Phone Numbers |
Cognito Solutions
| Detail | Value |
|---|
| Website | cognitosolutions.com |
| Management level | Partially Managed |
| Specific Healthcare Specialty | ✓ |
| Phone | +17758233333 |
| Address | 145 Monumental Circle, Spanish Springs, Nevada 89436 |
| Key contact | Jeremy Lynnes |
| Key features | hosted PBX, auto-attendant, voicemail to email, mobile apps, desktop apps, call recording, number porting, fax to email |
| Customers | Destiny Solutions |
Ooma, Inc.
| Detail | Value |
|---|
| Website | ooma.com |
| Management level | Partially Managed |
| Specific Healthcare Specialty | ✓ |
| Phone | +1-877-353-5185 |
| Key features | Hosted PBX, Extension Management, Call Recording, Call Analytics, SMS, Video Conferencing, Virtual Receptionist, Call Queuing, Hot Desking, Team Chat, Fax Online, Caller ID, Multi Ring, Auto Dialer, Call Blocking, Voicemail Transcription |
DTS
| Detail | Value |
|---|
| Website | dtsnv.com |
| Management level | Fully Managed |
| Phone | +17755523611 |
| Address | 1625 State Route 88, Suite 404, Minden, Nevada 89423; 5470 Kietzke Lane, Suite 300, Reno, Nevada 89511 |
| Key contact | Jonathan Young |
| Key features | Hosted PBX, 24/7 monitoring, Call forwarding, Mobile app, Intuitive interface, Cost savings, Dependable service, Eco-friendly |
FCC Communications (Star2star-VoIP)
| Detail | Value |
|---|
| Website | Fcccom.com |
| Management level | Partially Managed |
| Phone | +17756263454 |
| Address | 1360 Greg Street Suite 109, Sparks, Nevada 89431, USA |
| Key contact | Glenn Ferriott |
| Key features | Hosted PBX, VoIP telephone system, Structured Cabling, Wi-Fi, Video Surveillance, Access Control |