
“We were able to get through all of the insurance checks for the week on Tuesday, because the phone wasn’t ringing and constantly interrupting.”
Donna Muscarella, Practice Manager, Buffalo ENT Specialists

“We were able to get through all of the insurance checks for the week on Tuesday, because the phone wasn't ringing and constantly interrupting.”
Donna Muscarella
Practice Manager, Buffalo ENT Specialists

“The quality of information our providers receive before calling a patient has improved significantly. They’re better prepared and end up with stronger documentation.”
Nathan Schmidt
Practice leadership, Inspired Health Group


“The integration into our EMR is so seamless, I now get full context on what my patients are calling about and can spend more time providing care.”
Dr. Richard Ruh, M.D.
Physician, Orchard Park Family Practice

“Integrating the AI after-hours and nurse triage has not only improved communication for our providers but has been a tremendous support for our staff.”
Brittany Clarke
Practice Manager, Sunrise Medical
What we do
Pick a line, point us at your EMR, and your team gets time back — without changing how patients reach you or hiring more staff.
Agent Calls answered
Buffalo ENT — no hold, no voicemail
Less staff phone time
Inspired Health Group — within two months
Calls fully handled
Sunrise Medical — entered into EHR
Notes, callbacks, and structured intake flow into the systems your practice already runs—including Medent and other leading ambulatory care platforms.





“We were able to get through all of the insurance checks for the week on Tuesday, because the phone wasn’t ringing and constantly interrupting.”
Donna Muscarella, Practice Manager, Buffalo ENT Specialists

“The quality of information our providers receive before calling a patient has improved significantly. They’re better prepared and end up with stronger documentation.”
Nathan Schmidt, Practice leadership, Inspired Health Group

“Integrating the AI after-hours and nurse triage has not only improved communication for our providers but has been a tremendous support for our staff.”
Brittany Clarke, Practice Manager, Sunrise Medical
Trust
Practices don't switch lightly. We make it easy to start small, see the work, and expand only when you're comfortable.
Every call, every transcript, every handoff routes through healthcare-grade infrastructure. BAAs in place. No patient data in model training.
Our CMO, Dr. Richard Ruh, and a cohort of 20+ independent practices shape every workflow — not an ops team guessing.
Define how each call is handled, what information is captured, and when your team steps in. Turn any workflow off any day.
HIPAA-compliant end to end
BAAs · encrypted transcripts · audited access logs

Dr. Richard Ruh, CMO
Clinical oversight on every workflow