Patient Services Representative salary in Houston, TX (2026)

At a glance

In a medical/healthcare setting, the Patient Services Representative greets patients, answers questions, and helps coordinate day-to-day patient services such as scheduling and registration. They also handle billing/support inquiries as needed and ensure information is accurately collected and communicated to the care team.

What moves the number

• Experience Level: More years in patient-facing roles generally increase compensation for Patient Services Representatives due to improved efficiency and patient management skills.
• Specialized Healthcare Knowledge: Familiarity with specific medical fields or health insurance processes can command higher pay by enhancing service quality and administrative accuracy.
• Bilingual or Multilingual Ability: Fluency in additional languages, especially Spanish in Dallas, TX, significantly increases earnings as it improves communication with diverse patient populations.
• Work Setting and Employer Type: Salaries vary depending on whether the representative works in large hospitals, specialty clinics, or outpatient facilities, with larger or specialized employers typically offering higher pay.

Applying for this role

Be ready to discuss your customer service experience and how you handle scheduling, information intake, and patient follow-through. Prepare to demonstrate attention to detail with confidentiality and basic patient account/billing or documentation workflows.

Similar roles

• Patient Access Representative
• Medical Receptionist