How To Submit Claims To UnitedHealthcare of Florida,

For UnitedHealthcare of Florida,, the practical claims workflow usually starts with electronic submission guidance and only falls back to paper instructions when the payer documents a mailing address for specific claim types or exceptions. The details below keep the workflow broad instead of reducing it to a single address.

At a glance

• Florida Medicaid claims can be submitted electronically, through the provider portal, or by mail in at least the behavioral analysis workflow documented by UnitedHealthcare. The Florida behavioral analysis guide lists payer ID 87726 for claims and 86047 for ERA, and says claims status can be checked in the Provider Express portal. The broader Florida Medicaid manual emphasizes EOB attachment for COB and notes the portal for claim overpayment recovery and appeals, but the exact general paper claim address for all Florida products was not located in the official materials reviewed.

Submission channels

• EDI 837I / UB04 and 837P through a clearinghouse
• Provider Express secure portal claim entry for behavioral analysis
• Mail paper claims for behavioral analysis

Electronic claims payer IDs

• 87726
• 86047

Paper claims addresses

• Optum, PO Box 31365, Salt Lake City, UT 84131-0348 (behavioral analysis paper claims)

Corrected claims and follow-up

• For institutional claim corrections on 837s, use bill type xx7: Replacement of Prior Claim; do not use xx5 for late charge information.

• For claim reconsiderations/appeals, use the UnitedHealthcare Provider Portal electronic workflow effective June 2, 2025 for Florida Medicaid.

• If a claim is rejected, corrections must be timely; the Florida manual says corrections not received within 90 days from DOS or close of business from the primary carrier are late billed.

• Claims status resource 1

• Claims status resource 2

Caveats

• The address and payer IDs cited here are from the Florida behavioral analysis guide and should not be assumed to apply to every Florida UnitedHealthcare line of business.
• The located Florida Medicaid manual does not provide one clean universal paper claims address for all claims in the excerpts reviewed.
• UnitedHealthcare says the member ID card will indicate the payer ID to use for claims submissions.

Provider resources

• Florida Statewide Medicaid Managed Care Care Provider Manual (official)
• Florida Statewide Medicaid Managed Care Behavioral Analysis Program Quick Reference Guide (official)
• Electronic Data Interchange (EDI) resources (official)
• Digital and paperless initiatives / Provider Portal document library (official)
• Electronic reconsideration and appeal submissions required (Florida Medicaid) (official)

Sources