Molina Healthcare

Molina Healthcare Prior Authorization

Prior authorization is required for some services, and Molina directs providers to state-specific provider manuals and authorization pages for the applicable…

Short answer

Prior authorization is required for some services, and Molina directs providers to state-specific provider manuals and authorization pages for the applicable list of services, submission process, and documentation. Molina’s provider portal/Availity-based…

Molina Healthcare publishes service-specific prior authorization guidance. Start with the payer resource below, then confirm the member's plan and the requested service before care is scheduled or submitted.

At a glance

  • Prior authorization is required for some services, and Molina directs providers to state-specific provider manuals and authorization pages for the applicable list of services, submission process, and documentation. Molina’s provider portal/Availity-based tools are used in some markets for authorization requests and status checks. Requirements vary by line of business and state.
  • Prior authorization rules vary by state and line of business.
  • Some markets use Availity Essentials as the secure provider portal; others reference Molina’s own provider portal or state-specific workflows.
  • Do not assume a single universal authorization list or turnaround time across Molina plans.

Where to verify prior authorization requirements

How to submit prior authorization requests

Information commonly required

  • Prior authorization request form or service request in the portal
  • Supporting medical documentation for timely medical review
  • Authorization number on the claim when required
  • State-/product-specific procedure list or codification matrix
  • Member and provider identifiers

Turnaround notes and caveats

  • Molina states prior authorization/utilization management is available 24/7 in some markets.
  • Exact turnaround times were not consistently stated in the official sources reviewed and may vary by state, service, and product.
  • Prior authorization rules vary by state and line of business.
  • Some markets use Availity Essentials as the secure provider portal; others reference Molina’s own provider portal or state-specific workflows.
  • Do not assume a single universal authorization list or turnaround time across Molina plans.

Provider resources

Sources

FactValueSourceConfidence
Prior authorization required for some servicesPrior authorization is required for some services through Molina's Utilization Management department.Officialhigh
Submission options and documentationMolina offers electronic prior authorization/service request submission options and references provider manuals/forms for instructions; medical documentation may be required.Officialhigh
Portal / status handlingMolina's Provider Services Web Portal is referenced for EDI/portal access and additional submission information.Officialmedium
Portal functionality in a state manualProvider portal functionality includes create and submit Service/Prior Authorization Requests and check status of Service/Authorization Requests.Officialmedium

Last reviewed: March 27, 2026

Sources used: 4 official

Automating prior authorization work

Clark Street Health is testing early-access workflows for requirements checks, status follow-up, document routing, and staff exceptions. Payer rules and clinical decisions still need the controls defined by your practice.

Review the prior authorization workflow