Molina Healthcare of Florida Prior Authorization

Molina Healthcare of Florida publishes service-specific prior authorization guidance. Start with the payer resource below, then confirm the member's plan and the requested service before care is scheduled or submitted.

At a glance

• Prior authorization is required for specified services and varies by line of business. Marketplace guidance for Florida indicates a digital-first process and directs providers to submit PA requests through the Availity Essentials portal, with fax as a fallback for some categories. The Marketplace guide lists service categories requiring review, including advanced imaging, behavioral health inpatient/residential/partial hospitalization/day treatment, ABA for ASD, elective inpatient admissions, DME, home health, transplants, and more. Medicare guidance also directs providers to use Availity Essentials when possible, with fax options for certain request types. Medicaid web guidance was not fully retrieved here, so only limited, verified details are included.
• Specific authorization requirements vary by plan and may be delegated to external vendors for some services.
• Marketplace guide states that office visits to contracted providers and referrals to network specialists do not require prior authorization, and emergency services do not require prior authorization.
• Some Marketplace service lines are administered by external entities (for example Evolent, VSP, ProgenyHealth, Coastal, HN1) and require separate routing.
• This answer is conservative; Medicaid prior-auth submission details were not exhaustively extracted from the provider manual pages retrieved.

Where to verify prior authorization requirements

• Verification resource 1
• Verification resource 2
• Verification resource 3

How to submit prior authorization requests

• Availity Essentials portal

• Fax (line-of-business specific)

• Phone support for authorization questions

• Submission resource 1

• Submission resource 2

• Submission resource 3

Information commonly required

• Member demographic information (name, DOB, Molina ID, health plan)
• Provider demographic information (ordering, servicing, referring when appropriate)
• Relevant diagnoses and ICD-10 codes
• Requested items/services with CPT/HCPCS codes
• Location where services will be performed when relevant
• Supporting clinical documentation showing medical necessity
• Current history, physical exam, labs/radiology, specialty notes, and other request-specific data for Marketplace

Turnaround notes and caveats

• Marketplace guide: urgent/expedited requests are only for situations preventing serious deterioration or jeopardizing maximum function.
• Marketplace guide: verbal, fax, or electronic denials are given within one business day of the denial decision, or sooner if required by the member’s condition.
• Medicare manual: decisions are made as expeditiously as the member’s health condition requires and within regulatory timeframes.
• Specific authorization requirements vary by plan and may be delegated to external vendors for some services.
• Marketplace guide states that office visits to contracted providers and referrals to network specialists do not require prior authorization, and emergency services do not require prior authorization.
• Some Marketplace service lines are administered by external entities (for example Evolent, VSP, ProgenyHealth, Coastal, HN1) and require separate routing.
• This answer is conservative; Medicaid prior-auth submission details were not exhaustively extracted from the provider manual pages retrieved.

Provider resources

• Florida Medicaid Provider Manual and Orientation (official)
• Florida Marketplace Provider Forms and Documents (official)
• Florida Medicare Advantage Provider Manual (official)
• Florida provider contact page (official)
• Florida Medicaid manual home (official)

Sources