How To Submit Claims To Inland Empire Health Plan

Coverage: California; IEHP Medi-Cal, IEHP DualChoice HMO D-SNP and IEHP Covered have separate claims routing. Use the 2026 product manual for service dates in scope.

Inland Empire Health Plan claims guidance from the reviewed sources: Submit electronic claims through a supported clearinghouse, such as Office Ally, SSI, MDX, ClaimRemedi or Change Healthcare, using the correct product routing. Confirm the member plan and claim type before using a payer ID or paper address.

At a glance

• IEHP’s provider claims page lists electronic clearinghouses and product-specific payer IDs. IEHP1 is for Medi-Cal and DualChoice HMO D-SNP; IECCA is for IEHP Covered.

Submission channels

• Submit electronic claims through a supported clearinghouse, such as Office Ally, SSI, MDX, ClaimRemedi or Change Healthcare, using the correct product routing.
• Separate paper claim routes are listed on the official claims page; verify the current address there before mailing.

Electronic claims payer IDs

• IEHP1 — Medi-Cal and IEHP DualChoice HMO D-SNP.
• IECCA — IEHP Covered.

Paper claims addresses

• Not clearly published in the researched sources.

Corrected claims and follow-up

• Not clearly published in the researched sources.

• Claims status resource 1

Caveats

• 276/277 transactions check claim status; they are not claim submissions.
• Confirm clearinghouse enrollment, member product, contract requirements and delegated responsibility.

Provider resources

• Official provider policy or review source (official)
• Official provider policy or review source (official)

Sources

Update notes

Last updated: 2026-10-30.

• Reviewed official electronic claims instructions, authorization exception-list links and the product/year manual index. Retained the two explicitly labeled electronic payer IDs. Timely filing remains manual review; no unsupported deadline or postal address was added.