Independent Health

Independent Health Timely Filing Limit

Independent Health publicly documented a temporary relaxation of timely filing deadlines in 2024 due to the Change Healthcare cyber event, with different…

Short answer

Independent Health publicly documented a temporary relaxation of timely filing deadlines in 2024 due to the Change Healthcare cyber event, with different date-of-service cutoffs for Medicare/State products and Commercial products. Self-funded timely filing…

Independent Health's first published filing rule in the reviewed sources is: During the final 2024 extension period, dates of service on and after November 23, 2023 were treated as timely filed for Medicare and State Products.. Confirm the plan, provider agreement, and event that starts the filing period before submission.

At a glance

  • Independent Health publicly documented a temporary relaxation of timely filing deadlines in 2024 due to the Change Healthcare cyber event, with different date-of-service cutoffs for Medicare/State products and Commercial products. Self-funded timely filing is not uniform and is reviewed group by group. No current evergreen public timely filing rule was found in the sourced official materials, so the 2024 special bulletin is the strongest official guidance located.

Initial claim filing limits

  • During the final 2024 extension period, dates of service on and after November 23, 2023 were treated as timely filed for Medicare and State Products.
  • During the final 2024 extension period, dates of service on and after October 24, 2023 were treated as timely filed for Commercial Products.
  • Self-funded line of business timely filing requirements vary by group; no single universal limit found.

Corrected claim filing limits

  • Not clearly published in the researched sources.

Appeal and reconsideration deadlines

  • Not clearly published in the researched sources.

Trigger basis and caveats

  • The extension was tied to the Change Healthcare cybersecurity event on February 21, 2024.
  • Independent Health said it captured the earliest possible date of service for a still-timely claim as of that event date.
  • The sourced bulletin says the extension ended October 31, 2024 and no further extensions would occur after that date.
  • No official public evergreen timely filing limit was located in the official provider materials reviewed.
  • Self-funded claims are handled on a group-specific basis.

Provider resources

Sources

FactValueSourceConfidence
October 2024 provider newsletter timely filing updateExtension through October 31, 2024; Medicare/State cutoff November 23, 2023; Commercial cutoff October 24, 2023; self-funded group-specific.Officialhigh
Self-funded variationTimely filing requirements for self-funded line of business vary and reconsideration is group-specific.Officialhigh
Cyber-event basisThe approach captured the earliest possible date of service as of February 21, 2024.Officialhigh

Last reviewed: March 27, 2026

Sources used: 1 official

Reduce manual workflow follow-up

See how Clark Street Health coordinates patient operations, staff exceptions, and follow-up without replacing payer rules or practice controls.

Review healthcare workflow automation