Independent Health Timely Filing Limit

The most important thing to confirm with Independent Health is not just the number of days, but also what event starts the clock. Some payer documents measure from date of service, some from discharge, and some publish different rules for corrected claims or appeals.

At a glance

• Independent Health publicly documented a temporary relaxation of timely filing deadlines in 2024 due to the Change Healthcare cyber event, with different date-of-service cutoffs for Medicare/State products and Commercial products. Self-funded timely filing is not uniform and is reviewed group by group. No current evergreen public timely filing rule was found in the sourced official materials, so the 2024 special bulletin is the strongest official guidance located.

Initial claim filing limits

• During the final 2024 extension period, dates of service on and after November 23, 2023 were treated as timely filed for Medicare and State Products.
• During the final 2024 extension period, dates of service on and after October 24, 2023 were treated as timely filed for Commercial Products.
• Self-funded line of business timely filing requirements vary by group; no single universal limit found.

Corrected claim filing limits

• Not clearly published in the researched sources.

Appeal and reconsideration deadlines

• Not clearly published in the researched sources.

Trigger basis and caveats

• The extension was tied to the Change Healthcare cybersecurity event on February 21, 2024.
• Independent Health said it captured the earliest possible date of service for a still-timely claim as of that event date.
• The sourced bulletin says the extension ended October 31, 2024 and no further extensions would occur after that date.
• No official public evergreen timely filing limit was located in the official provider materials reviewed.
• Self-funded claims are handled on a group-specific basis.

Provider resources

• Provider Relations contact (official)
• Provider Directory (official)
• Transaction Assistant (official)
• Provider portal entry points and tools (official)
• Scope Provider Newsletter archive (official)

Sources