Blue Cross Blue Shield of Texas
How To Submit Claims To Blue Cross Blue Shield of Texas
Provider-side claims submission guidance for Blue Cross Blue Shield of Texas, including channels, payer IDs, paper addresses, and follow-up resources.
For Blue Cross Blue Shield of Texas, the practical claims workflow usually starts with electronic submission guidance and only falls back to paper instructions when the payer documents a mailing address for specific claim types or exceptions. The details below keep the workflow broad instead of reducing it to a single address.
At a glance
- BCBSTX generally directs providers to submit claims electronically. Specific electronic payer IDs and paper mailing addresses vary by line of business: commercial/Blue Choice PPO uses payer ID 84980 in Availity, while Medicaid/CHIP uses payer ID 66002. Paper claims are directed to BCBSTX mailing addresses that differ by program. Corrected claims should be submitted as replacement/corrected claims using the appropriate claim frequency code and marked clearly as corrected when paper submission is required.
Submission channels
- Availity Essentials electronic claims filing
- Other clearinghouses/electronic claim vendors
- Paper CMS-1500 or UB-04 when paper submission is permitted
- Fax for some Medicaid/CHIP workflows
Electronic claims payer IDs
- 84980
- 66002
Paper claims addresses
- Blue Cross and Blue Shield of Texas, PO Box 660044, Dallas, TX 75266-0044
- Blue Cross and Blue Shield of Texas, PO Box 650712, Dallas, TX 75265-0712
Corrected claims and follow-up
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Submit corrected claims as electronic replacement claims with the appropriate claim frequency code when possible.
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If unable to submit electronically, submit the paper claim with a Corrected Claim Form where required.
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Corrected claims should be clearly marked as 'corrected claim' and indicate what is being corrected.
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Facility corrected claims with added or late charges should be resubmitted with frequency code 7, not frequency code 5.
Caveats
- Claims workflows differ by line of business, including Medicaid/CHIP, commercial, Medicare Advantage, and behavioral health.
- BCBSTX may route some services through delegated vendors or alternate portals.
- Duplicate claims are discouraged and may cause additional denials.
Provider resources
- Provider home (official)
- Contact Us / provider contacts (official)
- Claims and eligibility - claim status (official)
- Claims and eligibility - claim review process (official)
- Utilization Management / prior authorization (official)
- Availity Essentials / electronic transactions (official)
- Blue Choice PPO Provider Manual - general claims filing (official)
- Blue Choice PPO Provider Manual - electronic filing (official)
- Medicaid claims page (official)
- Medicaid/CHIP provider manual (official)
Sources
| Fact | Value | Source | Confidence |
|---|---|---|---|
| Commercial/Blue Choice electronic payer ID | Providers submitting claims for Blue Choice PPO members via Availity must use payer identification code 84980. | Official | high |
| Medicaid/CHIP payer ID and submission window | Medicaid/CHIP claims use payer ID 66002 and should be submitted within 95 days of service. | Official | high |
| Paper claim address | Claims mailing address is PO Box 660044, Dallas, TX 75266-0044 for general provider contacts. | Official | high |
| Corrected claim guidance | If a corrected claim is needed, it must be marked as corrected claim and indicate what is being corrected. | Official | high |
| Replacement claim frequency code | For corrected facility claims with added or late charges, resubmit the entire claim with frequency code 7; do not use frequency code 5. | Official | high |
| Claim status via Availity or phone | Providers can check claim status through Availity or call provider customer service; duplicate claims should not be submitted. | Official | high |
Last reviewed: March 27, 2026
Sources used: 6 official