Blue Cross and Blue Shield of Florida dba Florida Blue
How To Submit Claims To Blue Cross and Blue Shield of Florida dba Florida Blue
Provider-side claims submission guidance for Blue Cross and Blue Shield of Florida dba Florida Blue, including channels, payer IDs, paper addresses, and follow-up resources.
For Blue Cross and Blue Shield of Florida dba Florida Blue, the practical claims workflow usually starts with electronic submission guidance and only falls back to paper instructions when the payer documents a mailing address for specific claim types or exceptions. The details below keep the workflow broad instead of reducing it to a single address.
At a glance
- Florida Blue directs providers to submit claims electronically through Availity or a clearinghouse. The provider Availity page says providers can submit claims and check claim status online. The provider manual states paper claims are accepted, but paper claims undergo front-end edits and OCR scanning, and returned paper claims must be resubmitted as new claims, not corrected claims. For claims status, Florida Blue offers self-service options and Availity claim status tools.
Submission channels
- Availity electronic submission
- Clearinghouse
- Paper CMS-1500
- Paper UB-04
Electronic claims payer IDs
- Not clearly published in the researched sources.
Paper claims addresses
- Florida Blue, P.O. Box 1798, Jacksonville, FL 32231-0014
Corrected claims and follow-up
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Wait until the original 835 remittance advice is received before submitting a corrected claim.
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Paper corrected claims must include the remittance advice with the correction clearly noted and be boldly marked 'Corrected Claim'.
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For electronic corrected claims, use Availity and the appropriate bill/frequency type codes.
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Institutional corrected claims use bill type ending in 7 (replacement) or 8 (void/cancel); professional claims use frequency type 7 or 8.
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Do not submit a returned, front-end rejected paper claim as a corrected claim; resubmit it as a new claim.
Caveats
- The official provider manual PDF was the primary source for billing mechanics, but no explicit payer ID was located in the cited official pages.
- Paper claim mailing addresses may vary by claim type or form; only the medical claims address was clearly located in the cited official transparency page.
- Florida Blue says the provider manual is not complete and may be updated.
Provider resources
- Provider Manual (official)
- Provider Prior Authorization (official)
- Provider Availity Online Services (official)
- Provider News (official)
- Claims / Using Your Coverage: Claims (official)
- Transparency in Coverage (official)
Sources
| Fact | Value | Source | Confidence |
|---|---|---|---|
| Electronic submission via Availity or clearinghouse | Claims should be submitted electronically through Availity® or a clearinghouse. | Official | high |
| Availity claim submission and status | Submit claims, check claim status and more online. | Official | high |
| Paper claim address | Medical claims: Florida Blue, P.O. Box 1798, Jacksonville, FL 32231-0014. | Official | high |
| Corrected claim definition | A corrected claim is a claim that has already been processed ... and is resubmitted with additional charges, different procedure or diagnosis codes or any information that would change the way the claim originally processed. | Official | high |
| Corrected claim electronic workflow | Providers with EDI or batch processing are able to electronically submit corrected claims to us via Availity. | Official | high |
| Returned paper claims | If the claim is returned, it must be submitted as a new claim; not a corrected claim. | Official | high |
| Claim status self-service | A wide range of self-service options are available by Florida Blue to enable providers to view a summary of claims that have previously been paid, rejected, or pended. | Official | medium |
Last reviewed: March 27, 2026
Sources used: 3 official