Av-Med,

Av-Med, Prior Authorization

AvMed directs providers to its Authorization and Referral Tool (AART) in the provider portal as the preferred submission method. The current provider tools…

Short answer

AvMed directs providers to its Authorization and Referral Tool (AART) in the provider portal as the preferred submission method. The current provider tools page says effective 1/1/26, authorization requests will be via Availity. Urgent and emergent requests…

Av-Med, publishes service-specific prior authorization guidance. Start with the payer resource below, then confirm the member's plan and the requested service before care is scheduled or submitted.

At a glance

  • AvMed directs providers to its Authorization and Referral Tool (AART) in the provider portal as the preferred submission method. The current provider tools page says effective 1/1/26, authorization requests will be via Availity. Urgent and emergent requests may still be submitted through the provider portal, and may also be handled telephonically or by fax. Some services are carved out to vendors such as eviCore for radiology. Requirements vary by plan and service.
  • Authorization requirements vary by line of business, specialty, and location of service.
  • Radiology authorizations for all AvMed members are overseen by eviCore for in-office and outpatient settings.
  • The provider tools page indicates a portal transition and effective 1/1/26 authorization workflow change to Availity; operational workflows may differ by date of service.
  • The source materials do not provide a single universal list of all codes requiring authorization.

Where to verify prior authorization requirements

How to submit prior authorization requests

  • AART through the provider portal

  • Availity (effective 1/1/26 per provider tools page)

  • Fax

  • Telephone for urgent/emergent requests

  • Vendor-directed submission for carved-out services such as eviCore radiology

  • Submission resource 1

  • Submission resource 2

Information commonly required

  • Authorization request form completed legibly and completely
  • Supporting clinical information as required by the service
  • For some requests, medical records or documentation may be needed
  • Plan-specific referral/authorization details where applicable

Turnaround notes and caveats

  • Routine requests will be processed within 10 calendar days per the provider reference guide
  • Urgent/emergent requests may be handled telephonically or by fax
  • Some services require prior authorization based on procedure code and plan type
  • Authorization requirements vary by line of business, specialty, and location of service.
  • Radiology authorizations for all AvMed members are overseen by eviCore for in-office and outpatient settings.
  • The provider tools page indicates a portal transition and effective 1/1/26 authorization workflow change to Availity; operational workflows may differ by date of service.
  • The source materials do not provide a single universal list of all codes requiring authorization.

Provider resources

Sources

FactValueSourceConfidence
Preferred submission via AART / faxPreferred: Submit a referral or an authorization request via AvMed Authorization and Referral Tool (AART); providers may also submit authorization requests via fax to 1-800-552-8633.Officialhigh
Effective 1/1/26 via AvailityAuthorization requests will be via Availity effective 1/1/26.Officialhigh
Urgent/emergent routingUrgent and emergent requests may be submitted via the provider portal, telephone, or fax.Officialhigh
Routine turnaroundRoutine requests will be processed within 10 calendar days.Officialhigh
Radiology carve-outOutpatient/in-office radiology authorizations are overseen by eviCore.Officialhigh

Last reviewed: March 27, 2026

Sources used: 3 official

Automating prior authorization work

Clark Street Health is testing early-access workflows for requirements checks, status follow-up, document routing, and staff exceptions. Payer rules and clinical decisions still need the controls defined by your practice.

Review the prior authorization workflow