Do AI agents risk patient data?
A simple introduction to what AI systems can do for practices in 2026 and definition of important risks and opportunities.
AI agents that take patient calls and texts do not change the surface area of data risk for your practice is set up properly. One of the biggest risks to any AI system is mis configuration. Clark Street Health ensures total control over what information and agent has access to, when, and also make sure that the entire conversation is HIPAA compliant.
We do this this by maintaining a limited set of need to know information for patietns, and follow the same protocols practices have in place already to verify identity and share only what is needed. This ensures its not up to the AI system to determine what should be shared, and humans or bad actors have no ability to use these agents for any other purpose.