Patient Services Representative
Patient Services Representative salary in Phoenix, AZ (2026)
How much does a patient services representative make in Phoenix, AZ? Pay ranges, what influences compensation, and tips for applying.
Median ~$46k · Data as of March 2026
| Source | Median | Hourly |
|---|---|---|
 Indeed | $39,978 | $19.22/hr |
 Glassdoor | $45,841 | — |
 ZipRecruiter | $40,782 | — |
Compensation snapshot
Combined from reported medians, percentile spreads, salary floors/ceilings, and hourly rates across aggregated market samples (sources not shown).
At a glance
Patient Services Representatives coordinate patient-facing front-desk and financial support tasks in healthcare settings. They assist with scheduling/registration, collecting relevant information/payments, and directing patients to the appropriate services and departments.
What moves the number
- Experience Level: More years in patient-facing roles generally increase compensation for Patient Services Representatives due to improved efficiency and patient management skills.
- Specialized Healthcare Knowledge: Familiarity with specific medical fields or health insurance processes can command higher pay by enhancing service quality and administrative accuracy.
- Bilingual or Multilingual Ability: Fluency in additional languages, especially Spanish in Dallas, TX, significantly increases earnings as it improves communication with diverse patient populations.
- Work Setting and Employer Type: Salaries vary depending on whether the representative works in large hospitals, specialty clinics, or outpatient facilities, with larger or specialized employers typically offering higher pay.
Applying for this role
Be ready to discuss front-desk/customer service experience and your comfort handling sensitive patient information. Prepare for questions about scheduling/registration workflows, basic medical billing/payment processes, and your availability for shift work.