Collections Specialist (Healthcare)
Collections Specialist (Healthcare) salary in Phoenix, AZ (2026)
How much does a collections specialist (healthcare) make in Phoenix, AZ? Pay ranges, what influences compensation, and tips for applying.
Median ~$45k · Data as of March 2026
| Source | Median | Hourly |
|---|---|---|
 Salary.com | $43,409 | $21.00/hr |
 Glassdoor | $53,073 | $26.00/hr |
 ZipRecruiter | $44,466 | — |
 PayScale | — | $19.97/hr |
Compensation snapshot
Combined from reported medians, percentile spreads, salary floors/ceilings, and hourly rates across aggregated market samples (sources not shown).
At a glance
A Collections Specialist in a healthcare setting contacts patients and/or payers to follow up on outstanding balances and resolve account discrepancies. They document call outcomes, apply payments correctly, and support compliance with billing/collections regulations.
What moves the number
- Experience and Seniority: More years of experience and senior roles, such as senior or supervisory positions, tend to command higher salaries within healthcare collections.
- Specialized Healthcare Knowledge: Proficiency with healthcare billing codes, insurance reimbursement procedures, and federal regulations increases the value and compensation of a Collections Specialist.
- Location and Local Market Demand: Compensation varies significantly by location, with specialists in Dallas seeing a median around $39K-$43K and potential higher pay depending on regional demand and cost of living.
- Employer Type and Industry Sector: Working for management consulting firms or financial services companies typically offers higher pay than other sectors in healthcare collections.
Applying for this role
Prepare to demonstrate experience with patient communication, payment posting/collections workflows, and handling sensitive conversations professionally. Be ready to discuss how you prioritize accounts, track call notes accurately, and meet compliance and documentation expectations.