Collections Specialist (Healthcare)
Collections Specialist (Healthcare) salary in Charlotte, NC (2026)
How much does a collections specialist (healthcare) make in Charlotte, NC? Pay ranges, what influences compensation, and tips for applying.
Median ~$42k · Data as of March 2026
| Source | Median | Hourly |
|---|---|---|
 ZipRecruiter | $43,607 | $20.96/hr |
 Salary.com | $42,473 | — |
 PayScale | — | $22.84/hr |
Compensation snapshot
Combined from reported medians, percentile spreads, salary floors/ceilings, and hourly rates across aggregated market samples (sources not shown).
At a glance
In a healthcare setting, collections specialists follow up on patient and account balances, contacting patients and payers to resolve outstanding claims and invoices. They document call/collection activity, work payment arrangements, and coordinate with billing and clinical teams to reduce overdue accounts.
What moves the number
- Experience and Seniority: More years of experience and senior roles, such as senior or supervisory positions, tend to command higher salaries within healthcare collections.
- Specialized Healthcare Knowledge: Proficiency with healthcare billing codes, insurance reimbursement procedures, and federal regulations increases the value and compensation of a Collections Specialist.
- Location and Local Market Demand: Compensation varies significantly by location, with specialists in Dallas seeing a median around $39K-$43K and potential higher pay depending on regional demand and cost of living.
- Employer Type and Industry Sector: Working for management consulting firms or financial services companies typically offers higher pay than other sectors in healthcare collections.
Applying for this role
Prepare to discuss experience with patient billing/AR processes, call documentation, and handling sensitive conversations. Have familiarity with healthcare billing basics (e.g., claims/insurance workflows) and bring any metrics you’ve tracked such as contact rates, right-party contact, or payment resolution.